In 2019 Butterwick Hospice Care published our Strategic Plan. In it we outlined our core values, and how we developed our strategic priorities for the next 5 years.
Butterwick Hospice Care is proud to work in and with our local community to continue the pioneering work of Mary Butterwick OBE, providing compassionate, dignified care and support where it is needed the most.
To be successful we need to live by our core values: be honest and act with integrity, share generosity of spirit, be team players, to show respect and to be caring and responsive to need.
In terms of values we are:
- Embedding them into our care pathways and services
- Making them clear so that everyone understands them
- Translating them into specific operating principles, by incorporating them into recruitment and appraisal processes
- Making them part of a code of conduct so that they are endorsed
- Communicating them often
- Leading by example
What are the drivers for change?
Whilst we regularly review our clinical practices and services we considered it was time to review not only our current services but our non-clinical practices and potential future services to ensure we are able to meet the changing needs and expectations of patients, carers and commissioners. It is essential that our services are responsive, adaptable and fit for purpose.
We met with staff and listened to the views of patients and carers to ensure we reflected their needs to develop service models that they can take pride in.
Our Strategic Priorities
Patients – to provide the best quality of care and quality of life for our patients
Finance – to have the resources and capacity to meet demand
Workforce – to have the right mix of talent and skills within our workforce
Governance – to have the right environment for our patients and employees
Communication – to ensure openness and transparency
To view our full strategic plan click here