Day Services

Butterwick Hospice at Bishop Auckland offers a bright, friendly and homely environment to people who suffer from a progressive life limiting illness. A team of skilled professionals and dedicated volunteers are on hand to make sure everyone is listened to and receives helpful support, friendship, advice and treatments.

The Hospice provides gentle social activities which people may participate in if they wish. The purpose of the Butterwick Day Service is to make sure every person attending feels well cared for and leaves after each visit with a greater feeling of well-being.

To ensure that everyone receives the best quality care and attention at all times the Hospice has a large team of  skilled and experienced people all working together to meet each persons requirements.

What is available?

  • The chance to meet other people with similar challenges in a safe, friendly environment.
  • The opportunity to discuss any worries or symptoms with specialist nurses, a member of the family support team or other specialist clinical practitioner to achieve control of any troublesome symptoms associated with an illness.
  • Diversional activities include crafts, artwork and group social discussions. Everyone is welcome to join in but there is no obligation to do so.
  • The opportunity to enjoy an aromatherapy massage. Aromatherapy and counselling can also be offered as an outpatient appointment and in certain circumstances can be extended to home visits.
  • The Chiropodist visits the Hospice monthly. If you wish to make use of this service please let us know.
  • Specialist physiotherapy is available and is tailored to your individual needs.

Meals

If people attend the hospice for a full day they will be offered a choice of menu for lunch at each visit. Should someone wish for something different our catering staff will do their best to oblige. Special diets are not a problem. Hot and cold drinks are available throughout the day.

How Much Will It Cost?

There is no charge for Day Hospice attendances or for volunteer transport. The Day Hospice staff will gladly try to answer any other questions and concerns you may have.

Neurological Day Services

Introduction

The County Durham Dales locality, suffers a much higher than average occurrence of progressive Neurological illnesses. More than twice the average number of people suffer with Multiple Sclerosis.

We aim to offer lifestyle advice, access to specialist physiotherapy and aromatherapy, family support and counselling and support from a specialist nurse to help people cope with progressive Neurological diseases and their symptoms.

What is available

  • The chance to meet other people with similar challenges in a safe, friendly environment
  • The opportunity to discuss any worries or symptoms with specialist nurses, and other specialist clinical practitioners who can liaise with the primary care team to achieve optimal symptom control and management
  • Diversional activities such as crafts, artwork and quizzes are provided
  • The opportunity to enjoy an aromatherapy massage
  • Physiotherapy
  • Family support
  • Benefits advice
  • Refreshments; hot and cold drinks are served on request
  • Relaxation techniques
  • Diet
  • Patient Advice Liaison Service (PALS)
  • Support groups
  • Controlling symptoms
  • Medications
  • Continence

Aromatherapy

Aromatherapy has an important role in the care of patients by giving pleasure, comfort and relief. It is appropriate for:

  • Promoting relaxation
  • Reducing psychological distress
  • Giving emotional support
  • Reducing anxiety, depression, stress and tension
  • Improving well being and quality of life
  • Reducing pain
  • Stimulating circulation
  • Stimulating memory
  • Alleviating symptoms such as muscle fatigue and tension
  • Improving skin condition
  • Improving sleep patterns
  • Constipation

Physiotherapy

Physiotherapy is available during the 6 week placement. An assessment will be performed and an exercise programme will be tailored to meet individual needs. This could range from specific exercises to advice.

Family support

When you have been diagnosed with a progressive illness, this can cause great distress for you and your family. At Butterwick Hospice we recognise this and can provide confidential counselling and support to both adults and children.

Families often comment that it is helpful to talk to someone outside the family and to know that children and young people can also be supported throughout a family member's illness and through feelings of loss and bereavement.

Transport

We are able to offer transport using volunteer cars appropriate to individual needs if people cannot make their own way to the Hospice.

Where can I access these services

Butterwick Hospice offers Neurological Day Care from its own Hospice in Bishop Auckland every Tuesday morning.

Butterwick also offers Neurological Day Care from its Outreach Hospice service which is held at the Richardson Hospital in Barnard Castle every Friday afternoon.

For more information about this service or how to access the care provided for yourself or a loved one please contact the Registered Manager at Butterwick Hospice in Bishop Auckland by telephone on 01388 603003 or email [email protected]

Butterwick Outreach Hospices

Information about Day Care for patients attending Butterwick Outreach Hospices in Barnard Castle, Sedgefield or Stanhope.

The Outreach Hospice services were developed in partnership with County Durham NHS Primary Care Trust, Sedgefield and Durham Dales localities, to bring hospice services closer to those who would benefit from them.

These localities are very rural in nature and cover a large area. It was found to be difficult for patients to access services available in Bishop Auckland from some areas, particularly in winter.

With the help of the CCG, who provide the accommodation and other local services, the Hospice was able to put together teams of professionals and volunteers who bring the mixture of Hospice services into the community hospitals.

Butterwick offers a wide range of services through the Outreach centres to both patients and their families free of charge.

What is Available?

  • The chance to meet other people with similar challenges in a safe, friendly environment.
  • The opportunity to discuss any worries or symptoms with specialist nurses, a member of the counselling team or another specialist clinical practitioner to achieve control of any troublesome symptoms associated with the illness.
  • Diversional activities such as crafts, artwork, quizzes, but there is no obligation to join in.
  • The opportunity to enjoy an aromatherapy massage. Aromatherapy and counselling can also be offered as an outpatient appointment and in certain circumstances can be extended to home visits.
  • Relaxation techniques
  • Diet
  • Patient Advice Liaison Service (PALS)
  • Support groups
  • Controlling symptoms
  • Medications
  • Continence
  • Benefit advice

Our Outreach services are held at the following community hospitals:

Sedgefield Community Hospital hosts the Outreach service every Wednesday and currently accommodates 14 patients. Tel: 01740 626684.

The Outreach Hospices provide all of the Day Care services you would expect from the main hospice at Bishop Auckland or Stockton. Through these services we try to bring hospice care closer to those that need it.

Weardale Community Hospital in Stanhope hosts the Outreach service every Thursday and currently accommodates 10 patients. Tel: 01388 528233.

As in the Bishop Auckland and Stockton Hospices patients enjoy many creative and diversional therapies such as art classes. People who have never painted before have found they have a talent that has lain undiscovered. Patients are able, with a little help, to create artwork that their families and friends cherish.

Richardson Hospital in Barnard Castle hosts the Outreach service every Monday and currently accommodates 10 patients. Tel: 01833 696500.

Friday's Day Hospice at the Richardson is specifically for patients suffering from life limiting neurological illnesses. The Neurological Service is also available at Bishop Auckland and includes services for patients suffering from Multiple Sclerosis, Motor Neurone Disease and Parkinsons Disease.

For more information about the services or to refer a patient to the service please contact the Registered Manager at Butterwick Hospice at Bishop Auckland on 01388 603003 or email [email protected]

Complementary Therapies

For information about the kinds of complementary therapies that are available to help with symptoms such as anxiety, sleeplessness, pain and nausea please following the link on the left hand side of this page.

Case Studies

Image of Child Bereavement Services for Schools

"Learn about the work of the School's Liaison Officer"

Child Bereavement Services for Schools

Image of Sonia’s Good Therapy

"“I’m delighted that people have got so much fun and laughter out of creating this wall art""

Sonia’s Good Therapy

Image of Holiday from Real Life

"“It’s a great service that I am proud to support and would encourage others to do the same.” "

Holiday from Real Life