Domestic Services Assistant

Bishop Auckland

Salary:£8.91 per hour
7 hours per week

We currently have a vacancy for a domestic services assistant at our Bishop Auckland Hospice. The purpose of this post is to ensure that the premises are maintained to a high standard of hygiene and cleanliness, both internally and externally and that the appearance of the Hospice is conductive to the provision of specialist palliative care.

Key Responsibilities:

To undertake scheduled cleaning as designated by the Manager in line with the national cleaning standards

Domestic duties include but are not limited to: vacuum cleaning, operating floor cleaning machinery, damp dusting/high/low dusting/changing of curtains/clean/terminal and periodic cleans (where necessary), cleaning of public/staff areas including reception/dining room/patient rooms/communal areas/bathrooms and toilets; replenishment of all consumables in all outlets; safe removal of domestic waste to designated waste areas and maintenance of all waste bins throughout the site.

To ensure correct and safe use of all cleaning equipment as well ensuring said equipment is maintained and safe to use.

Inform manager/maintenance of any faulty equipment.

Adhere to the national colour coding system for any work undertaken in accordance with the national standards.

To ensure that high standards and quality of work are maintained, promoting good practices wherever possible.

To work to covid safe standards set out by the organisation

To maintain records as required.

To provide cover for other housekeeping team members to ensure that an effective housekeeping service is provided.

Where applicable ensure building or work area is secure on leaving i.e. domestic services room is locked, building is secured etc.

Report any known building faults/damage to the building fabric to the maintenance department via the correct reporting procedure as well as report all incidents via the correct procedures to manager.

Support new and inexperienced members of staff to be familiar with the local environment and cleaning procedures.

To provide cover for sickness and annual leave to ensure a continual service is upheld

To undertake and complete further training and qualifications relevant to the job role

Applicants must have high standards, attention to detail and be able to ensure quality of work is maintained.  The applicant must be courteous, with the ability to relate and communicate with staff, patients and visitors appropriately. You will understand the importance of team work and work closely with members of the Domestic team and other members of the Hospice staff. The ability to work, travel flexibly (if required) and experience of clinical cleaning be would be advantageous.

All posts, whether providing, or supporting the provision of our services, allow our mission and values to be upheld.  Confidentiality must be maintained at all times.

For further information and application form please contact the Human Resources Department at Stockton on 01642 662 796 between 9.00am-5.00pm, Monday to Friday, or email [email protected] . If you would like an informal discussion about the role you can also contact Anneline Dowell, Estates & Facilities Manager.

Closing date: Thursday 5th August 2021

This post is deemed to require an Enhanced Disclosure Check with the Criminal Records Bureau due to the fact that there is access to children or vulnerable adults.  Further information on the Disclosure Service is available from www.disclosure.gov.uk

Post : Housekeeping Assistant
Reporting to : Facilities Manager
Accountable to : Facilities Manager
Location : Bishop Auckland Hospice

Job Purpose

All posts, whether providing, or supporting the provision of our services, allow our mission and values to be upheld.

The purpose of this post is to ensure that the premises are maintained to a high standard of hygiene and cleanliness, both internally and externally and that the appearance of the hospice is conductive to the provision of specialist palliative care.

Key Responsibilities

  • To undertake scheduled cleaning as designated by the Manager, including cleaning carpets, windows, etc in all areas of the Hospice.
  • To ensure that high standards and quality of work are maintained, promoting good practices wherever possible.
  • To maintain records as required.
  • To provide cover for other housekeeping team members.
  • To ensure the use of personal protective equipment (PPE)
  • To bring repairs, maintenance needs, etc to the notice of the maintenance team.
  • Maintain equipment and ensure that cleaning products remain at adequate levels.

Responsibilities of All Staff

To be aware of all Hospice policies and procedures relevant to the role, both existing and as they are reviewed. To carry out duties and responsibilities in compliance with Hospice policies and procedures, NMC Standards, Healthcare Commission Essential Standards, current legislation and codes of conduct as applicable with an awareness of personal limitations.

To be aware of the working practices of any volunteers assisting with the daily workload, feeding back any concerns to the Voluntary Services Manager so that the welfare of the volunteer is protected at all times.

To undertake the requirements of the role with an awareness of responsibilities under Health & Safety regulations.

To maintain good public relations and promote the Hospice philosophy of care in the wider community.

To provide support in the form of training/mentoring to other team members, and student placements, as appropriate.

To identify Training and Development opportunities, in conjunction with your manager and education co-ordinator and to take responsibility for ensuring mandatory training updates are completed within timescales. To participate in personal training as may be necessary to meet the duties and responsibilities of the post.

To undertake such other duties and responsibilities commensurate with the importance and nature of the post.

This job description reflects the present requirements of the post. As duties and responsibilities change and develop, the job description will be reviewed and is subject to amendment in consultation with the post-holder.



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