Clinical Sister/ Charge Nurse

Adult Services (Stockton) 37.5 hpw

Are you passionate about palliative and end of life care?

Do you want to develop your skills and deliver quality services to the patients and families in our care?

Butterwick Hospice Care was founded 36 years ago by the incredibly inspirational Mary Butterwick OBE. Providing a holistic service to adults, children, and babies, the organisation supports patients with palliative and progressive diagnoses as well as their families and loved ones.

Butterwick Hospice Care is entering an exciting period of development as we work towards growing our services to meet the challenging needs of a modern community; we are excited to welcome new faces to the organisation who will bring innovative ideas and lots of energy.

We are currently restructuring our Adults services and an opportunity has arisen for a Clinical Sister/ Charge nurse role to support the Clinical Lead to provide operational management and clinical leadership to the clinical staff within our Adults hospice which is an 8-bedded in-patient unit providing planned respite, symptom management, and end-of-life care.

You will be part of the leadership team responsible for developing and motivating a highly capable and talented team of nurses and HCAs to deliver a broad range of nursing and medical services.

You will be developing your skills in leadership and have leading operational teams and implementing strategies to ensure we meet all statutory requirements and to drive the unit to achieve outstanding with CQC.  You will be used to influencing a wide range of internal and external stakeholders and crucially you will have a real passion to make a difference for people who we provide services to and their carers.

You will have energy and enthusiasm, commitment, flexibility, good communication skills, and the ability to successfully deliver against challenging targets.

Benefits: • company pension membership • 35 days pro-rata holiday (inc. bank holidays) • on-site café and limited free parking.

Closing Date: 12 June 2020

Interview Date : TBC


POST: Clinical Sister            

ACCOUNTABLE TO: Clinical Lead – Adults 

LOCATION: In Patient Unit – Stockton       



Clinical Sister / Charge Nurse play a major role in ensuring the provision of high standards of patient care and need to be able to carry out their work with a minimum of supervision.  They are responsible for the assessment, planning, implementation, and evaluation of the nursing care of patients.  They will support the Clinical Lead for Adult Services, acting as a deputy when the Clinical Lead for Adult Services is absent.  Provide effective support and leadership to both staff, patients, and carers across adult services at Stockton including In-Patient Unit, Day Care.  Act as a role model, teacher, and supervisor for nursing staff and students.  Ensure systems are in place to provide the continuity of safe effective care for patients at all times.  Effective member of the multi-disciplinary team.  They will be expected to work within all areas of adult clinical services when required and provide care over a 24 hour period in accordance with the duty rota.


  • To support the Clinical Lead for Adult Services, acting as a deputy when the Clinical Lead for Adult Services is absent.
  • Provide effective support and leadership to both staff, patients, and carers within IPU or Day Care.
  • Act as a role model, teacher, and supervisor for staff and students.
  • Ensure systems are in place to provide the continuity of safe effective care for patients at all times.
  • Effective member of the multi-disciplinary team
  • Support the Clinical Lead for Adult Services with professional accountability and standards, ensuring professional practices in line with the requirements of the NMC and the Butterwick Hospice
  • Ensure the provision of safe and effective patient care
  • Support the Clinical Lead for Adult Services to ensure environmental standards and cleanliness are maintained in line with national and Butterwick Standards.
  • Act as a deputy and effectively manage the nursing resource when the Clinical Lead for Adult Services is absent.
  • Support and contribute to the development of patient care and nursing practice, contributing to Butterwick projects where required
  • Support the development of staff or students ensuring appropriate supervision and assessment is available
  • Adheres to, implements and propose changes to nursing policy and practice change within the department ensuring the dissemination and change of practice is achieved and monitored
  • Ensure all staff follow Policies and guidelines within their department and assist with the monitoring of adherence to these.
  • Act as a guardian for professional accountability and standards, ensuring professional practices in line with the requirements of the NMC and the Trust
  • Assist the Clinical Lead for Adult Services to ensure 100% compliance of nursing staff with NMC registration and mandatory training.
  • Assist the Clinical Lead for Adult Services to ensure that compliance is achieved with their department hand hygiene and uniform audits
  • Assist the Clinical Lead for Adult Services to manage service budget through prudent staff utilisation, the management of sickness absence
  • Contribute to effective stock control/maintenance and will be authorised signatory for some stock requisitions.
  • To assist the Clinical Lead for Adult Services to effectively manage the departments nursing resource
  • Ensure 100% nursing compliance with, documentation, policies and guidelines, induction, preceptorship and mandatory training, particularly infection control, fire, moving and handling and Basic Life Support
  • Attend mandatory training updates
  • Day to day supervision of all department staff giving direction and support to ensure they achieve safe effective and efficient patient care and contribute to the achievement of ward objectives
  • Assist the Clinical Lead for Adult Services to recruit and retain nursing staff in the department
  • Ensures 100% compliance with the sickness policy and the management of poor performance of allocated nursing staff on their department
  • Participates in the planning, development, delivery and evaluation of educational programs at the department level.
  • Foster a culture of life long learning and continuing professional development and support mentorship and preceptorship.
  • Provide professional nursing leadership within the department and act as a positive role model
  • To assist the Clinical Lead for Adult Services to develop Nursing Practice within their department
  • Ensure that all pre-registration nurses and students and new registrants are appropriately supervised and assessed in line with NMC and the Department of Health requirements.
  • Participates in audits and surveys relating to nursing practice or patient satisfaction
  • Incorporates research-based evidence into nursing practice
  • Consider the best available evidence to inform best practice, care, and advice.
  • Support clinical supervision to support the personal and professional growth and development of the nursing staff on their department


Generic responsibilities for Manager/Supervisor

Day to day line management/supervision of staff and volunteers within the team including recruitment, selection, induction, appraisal and performance assessments, sickness and absence monitoring, first-line disciplinary issues and workplace assessments, also to identify training needs of staff and ensure these needs are met, where applicable.

Complete any data submissions or paperwork associated with the role, including but not limited to: activity and performance info, reports, timesheet verification, rostering, absence records, annual leave information, stock order forms, and communications.

Induct and where appropriate, train, new employees, or less experienced staff in accordance with the departmental need, ensuring all staff are competent and confident in their duties and understand relevant systems.

Manage a delegated budget, through the maintenance of effective resource management of people, stock, products, equipment, cash receipts, and floats. Report any variances to expected expenditure and resource usage.

Maintain personal and professional competencies and development. Make changes to own practice where required and offer suggestions for improving services where appropriate.

Observes statutory and other requirements and ensure the department complies with health and safety legislation.

Undertake surveys/audits as necessary to manage performance, ensure audit action sheets are completed and actioned and all other relevant paperwork is completed

Implement policies and procedures in their own area and propose changes as necessary.


All staff must safeguard the integrity, confidentiality, and availability of sensitive information at all times, this includes information relating to patients, individual staff records, colleagues, and contracts.  Employees of the Organisation are required to comply with the Organisation’s Principles of Data Protection and Quality.

All staff are required to understand and comply with all relevant policies both Organisation-wide and departmental and to carry out duties in accordance with Butterwick Hospice Care Code of Conduct, NMC, CQC, fundraising information and financial standards and current legislation

All staff are required to take responsibility for attending statutory and mandatory training and identify their training and development needs.

All staff must take responsibility for managing their own health, safety and wellbeing in accordance with the policy and legislation.

All staff will adhere to, and follow good infection control practices and other related policies and guidelines.

All staff has a statutory duty to safeguard children during the course of their duties and promote the welfare of children and young people.  Employees must be aware of what to do if they have any concerns.

All staff will undergo an annual performance assessment and agree on a personal development plan which will ensure that the objectives of the employee, department, and organisation are achieved

All staff are personally accountable for improving and maintaining their own knowledge and competence.

All staff will be aware of and support the working practices of any volunteers assisting with the daily workload

Standards of Business Conduct

The post holder will be required to comply with the Company’s Standing Orders and Standing Financial Instructions and, at all times, deal honestly with Butterwick Hospice Care, with colleagues and all those who have dealing with the Company including clients, patients, service users, and other suppliers and stakeholders.




Post :           Clinical Sister/Charge nurse -IPU

Reporting to :           Clinical Lead- Adult services

Base :           Stockton Hospice

This person specification is a picture of the skills, knowledge and experience needed for applicants.  It has been used to draw up the advertisement and will be used in the short-listing and interview process.  The criteria will be assessed during short-listing and interview and it is essential to cover how you will meet short-listing criteria in your application.



Registered Nurse with minimum 3 years post registration experience x Application, certificates
Diploma in a health related subject, prepared to take degree level study x Application
Diploma in palliative care x Application, certificates
IT literate X Application
Mentorship training x Application, certificates
Teaching qualification x Application, certificates
Job Related Knowledge, Skills and Aptitudes      
Highly motivated with the ability to motivate others and support team members. X Interview, presentation
Ability to recognise opportunities for change and development and implement agreed changes. X Interview, presentation
Ability to implement change within a small organisation. X Application, interview, presentation
Policy development experience and/or the ability to review and write clinical policies. X Application, interview
Experience of or good knowledge of governance and risk management. X Interview
Experience of undertaking quality audits and action planning as a result of these. X Application, interview
Ability to negotiate, communicate and develop excellent working relationships. X Application, interview, presentation
Excellent communication skills X Interview, presentation
Ability to creatively solve problems and show initiative. X Application, Interview
To have effective decision making skills and the ability to act autonomously. X Application, interview
Excellent time management skills and the ability to effectively prioritise the  managerial responsibilities of the post. X Interview, presentation.
Ability to produce accurate and high quality reports X Application, interview
Previous Experience      
experience of working within a palliative Care setting– not necessarily in a Hospice setting. X Application
Experience of, or a sound understanding of managing employee resources and  experience in effective team building. X Application, interview, presentation
Personal Qualities      
Enthusiastic, well focused and a desire to succeed in achieving goals. X Interview, presentation
Approachable and able to communicate well at all levels with colleagues, patients, carers and members of the public X Application, interview, presentation
Ability to work as part of a team and the personal demeanour and credibility which inspires confidence and motivates colleagues. X Interview
Self-awareness of own beliefs and attitudes and how these may influence interaction with others. X Interview
Ability to gain the trust, confidence and respect of patients, carers and staff of a variety of levels and disciplines. X Interview, presentation
Tenacity, resilience, and the ability to stay focused in order to achieve goals. X Interview, presentation
Flexibility to work outside office hours when required. X Interview

 Prepared:         April 2020