Acting Chief Executive

Stockton/Bishop Auckland

36 Hours Per Week 6 months fixed term

Circa £64,000 per annum (Possible Car Allowance)

We are looking for an inspirational leader capable of leading a committed leadership team move Butterwick Hospice Care forward.

The Acting Chief Executive will be required to support Butterwick Hospice Care improve its CQC rating as a priority, taking the organisation forward during the absence of the current CE.

We are looking for an experienced senior leader, ideally with palliative care and end of life management experience, who can support the charity through its current improvement plan required to achieve a CQC rating of “good” in all areas. The Acting Chief Executive will effectively provide high levels of leadership and management across the whole organisation, with an emphasis on:

  • quality standards of safe patient care
  • efficient/effective use of resources
  • strong financial acumen and experience

The Acting Chief Executive will be accountable for all services and subsidiary businesses of Butterwick Hospice Care and will be the individual responsible for ensuring that the Hospice meets its statutory obligations whilst working effectively with key individuals and partner organisations.

The ideal candidate will ideally possess a relevant degree and education to Masters Level. Other transferable job-related skills and leadership experience is essential and the candidate must be IT literate with a working knowledge of Microsoft office. The candidate must be resourceful, resilient with complex problem-solving skills, decision making and analytical skills.

Job Purpose

The Acting Chief Executive will be required to support Butterwick Hospice Care improve its CQC rating as a priority, taking the organisation forward during the absence of the current Chief Executive.

The Acting Chief Executive will be accountable for all services and subsidiary businesses of Butterwick Hospice Care and will be the individual responsible for ensuring that the Hospice meets its statutory obligations whilst working effectively with key individuals and partner organisations.

The Acting Chief Executive will provide high level strategic leadership and management to the whole organisation, with an emphasis on quality standards of safe patient care and efficient/effective use of resources. The Acting Chief Executive is accountable for all services provided by the Hospice and is the individual responsible for ensuring that the Hospice meets it statutory and service obligations whilst working effectively with key individuals and partner organisations.

Specifically, the Chief Executive will:

  • Lead and direct Butterwick Hospice Care and its services, resources, management and staff to achieve agreed objectives.
  • Be responsible for the delivery of the CQC quality standards of safe patient care.
  • Ensure financial stability
  • Lead on strategic aims
  • Influence key stakeholders to work with/support the Hospice.
  • Develop services to meet the requirements of the local community and health economy.
  • Ensure all legal and contractual requirements are fulfilled.
  • Act as Anti Money Laundering Officer for the organisation
  • Act as main signatory for organisation
  • Ensure Charity Commission and Companies House information is correct and up to date.
  • Manage 6 direct line reports.

Key Responsibilities

To provide leadership to enable the Hospice to achieve its strategic goals, increase CQC ratings and deliver objectives as agreed with the Board of Trustees.

To take ultimate responsibility for governance and standards of care, ensuring that the appropriate assurance and management processes are in place to fully comply with all legal regulations and standards.

To ensure that sound financial management and corporate governance systems/processes are in place to enable al objectives are met.

To support the appropriate senior leaders to ensure the development and implementation of strategies, plans, and performance management for all services and support functions including:

  • Adult IPU
  • Childrens IPU
  • Day & Community Services
  • Family Support
  • Operations
  • Finance
  • Human Resources
  • Income Generation
  • Lottery

To develop and maintain positive and collaborative partnership arrangements with the local NHS services, local authorities, MP’s, MEP’s, Voluntary Sector, local Hospices, universities and other relevant organisations.

To ensure, that Butterwick Hospice Care complies with all necessary external regulatory bodies for example CQC, Charities Commission, Information Officer, HMRC and the Health & Safety Executive.

To build a positive external image/reputation for the Hospice and create opportunities to enhance the profile of the Hospice and its services.

To support the Chair and the Board of Trustees to fulfil their duties and responsibilities for the proper governance of the Hospice, ensuring that the Board receives appropriate information and timely advice on all relevant matters.

To lead and manage six direct line reports ensuring their professional performance and development needs are addressed and that a culture of a learning organisation delivering high quality services permeates throughout Butterwick Hospice Care.

To negotiate and agree service contracts and service level agreements (SLA) with local NHS commissioners/organisations and other organisations. Ensure all contracts entered into by Butterwick Hospice Care and subsidiaries are in line with current policies and procedures.

To review and improve the effectiveness and efficiency of the all services, to ensure they remain within budget constraints, meet agreed plans, contracts and SLA’s.

Optimise all resources and produce innovative ideas, project analysis and business case proposals in the best interests of the future of Butterwick Hospice Care

To contribute to the development of policies affecting the Hospice’s services through active involvement in national, regional and local forums/initiatives/collaborative programmes.

Ensure robust risk management systems are in place throughout Butterwick Hospice Care.

Act as an Ambassador and Senior Spokesperson for Butterwick Hospice Care, attend activities and events as required, building appropriate relationships for the positive benefit of the whole organisation

Promote and maintain positive/productive relationships with the media as appropriate.

To encourage and facilitate educational developments and participation in learning to improve standards of patient care/Hospice services.

To ensure clinical staff have arrangements in place for revalidation and ongoing continuous professional development.

To take on any other responsibilities or tasks that are within the employee’s skills/abilities whenever reasonably instructed.

To ensure financial stability of Butterwick Hospice Care, taking steps at all times to balance budgets and deliver reserves funds as per current policies.

Responsibilities of All Staff 

All staff must safeguard the integrity, confidentiality and availability of sensitive information at all times, this includes information relating to patients, individual staff records, colleagues and contracts.  Employees of the Organisation are required to comply with the Organisation’s Principles of Data Protection and Quality.

All staff are required to understand and comply with all relevant policies both Organisation-wide and departmental and to carry out duties in accordance with Butterwick Hospice Care Code of Conduct, NMC, CQC, fundraising information and financial standards and current legislation

All staff are required to take responsibility for attending statutory and mandatory training, and identify their training and development needs.

All staff must take responsibility for managing their own health, safety and wellbeing in accordance with departmental policy and legislation.

All staff will adhere to, and follow good infection control practices and other related policies and guidelines.

All staff have a statutory duty to safeguard children and vulnerable adults during the course of their duties and promote the welfare of children and young people.  Employees must be aware of what to do if they have any concerns.

All staff will undergo an annual performance assessment and agree a personal development plan which will ensure that the objectives of the employee, department and organisation are achieved

All staff are personally accountable for improving and maintaining own knowledge and competence.

All staff will be aware of and support the working practices of any volunteers assisting with daily workload

Standards of Business Conduct

The post holder will be required to comply with the Company’s Standing Orders and Standing Financial Instructions and, at all times, deal honestly with Butterwick Hospice Care, with colleagues and all those who have dealing with the Company including clients, patients, service users and other suppliers and stakeholders.

To be aware of all policies and procedures relevant to the role, both existing and as they are reviewed.  

This job description reflects the present requirements of the post.  As duties and responsibilities change and develop, the job description will be reviewed and is subject to amendment in consultation with the post-holder.


Post                            : Chief Executive

Reporting to             : Chair of the Board of Trustees

Location                     : Butterwick Hospice – Stockton/Bishop Auckland

This person specification is an outline of the main responsibilities of the post, together with a picture of the skills, knowledge and experience required. It has been used to draw up the advertisement and will be used in the shortlisting and interview process.  The criteria will be assessed during shortlisting and interview and it is essential to cover how you will meet shortlisting criteria in your application. 

Specifications Essential Desirable How assessed
Qualifications and Education
A relevant degree is desirable    

Education to Masters level   Application
Evidence of continuing professional development in management/leadership   Application/interview
Knowledge and Experience
Substantial leadership experience gained at senior level in a complex environment with evidence of leading the delivery of key targets, service improvements and management of change  


Evidence of effectively managing resources and budgets with experience of delivering long-term financial sustainability and stewardship of financial resources   Application/interview/references
Ability to demonstrate an understanding of the current health environment, local and national heath developments and the likely impact for the Hospice   Interview
Ability to forge and nurture partnerships and collaborative relationships with a wide range of organisations both inside and outside healthcare/charitable sectors   Application/references interview
A strategist, able to work with the Board of Trustees to define a clear direction for the Hospice and then be able to articulate the vision internal and external to the Hospice   Interview/application/references
Demonstrable evidence of strategic development and leading people/organisations through successful change, in particular developing the Management Team   Interview/references
A clinical background is desirable, but not essential. Leadership experience gained recently within a healthcare organisation is however essential   Interview/references
Experience of working in a Hospice or NHS setting with responsibility for operational service delivery is essential   Interview/references
Ability to articulate the Hospice culture and use this knowledge to ensure the clinical and operational excellence of the Hospice, supporting high quality clinical services and delivery high quality clinical and corporate governance   Interview/references
Skills and Abilities
The ability to engage a diverse group of staff and volunteers in management through an empowering and engaging style  

Strong written and oral communication skills with the ability to represent the Hospice at all levels both internally and externally   Interview
Evidence of building relationships/networks with local policy influencers, including corporate, statutory and voluntary organisations   Interview/references
Resourceful, resilient with complex problem-solving skills, decision making and analytical skills  

Ability to demonstrate a mentoring style at all levels across the organisation  

Ability to prioritise workload and deliver to Hospice standards and to strict deadlines   Interview/references
Computer literate and knowledge of MS Office applications   Interview/application
Ability to motivate and lead staff   Interview/references
Ability to work with clarity, openness and a sense of determination to achieve agreed objectives   Interview/references
Politically astute with the highest level of emotional intelligence, personal integrity and honesty   Interview
Committed to the vision and values of the Butterwick Hospice   Interview
Must have a flexible approach to work in order to attend events as and when required  

  Interview/ Application
Must possess a clean driving licence and own vehicle   Application


27 days holiday per annum plus bank holidays, pension scheme (Direction through NHS Pensions continues for current members, a Group Pension scheme or Stakeholder scheme), on site cafe area and free parking.

Training will be provided as necessary.

For further information please contact the Human Resources Department on 01642 607742 or email [email protected]

Closing date : Friday 12th August 2022. 

Applicants are asked to note that if you have not heard within 14 days of the closing date you are asked to assume that you have been unsuccessful on this occasion.