Why we are here
We aim to improve the quality of life for those who have a life limiting illness and their families and to offer positive support for every challenge they may encounter during the illness and to see death as part of life’s journey.
In particular we will:
Provide supportive and specialist palliative care for children and adults with life limiting conditions.
Ensure each person receives care in a homely environment whilst maintaining privacy, dignity and choice.
Provide holistic centred care by responding to and respecting the patient and families individual physical, social, cultural, educational, spiritual and emotional needs throughout the illness and bereavement.
Acknowledge and respect the way the family care for their relative and endeavour to continue their chosen pattern of care.
Work together in developing an environment based on support and mutual respect.
Maintain the high quality of the service through on-going reflection, evaluation and education.
Communicate effectively and efficiently both within the hospice and with external agencies, to ensure continuity of care and promote service development.
BUTTERWICK HOSPICE CARE CORE VALUES
At Butterwick Hospice Care:
We treat people how we want to be treated.
We treat each other with Dignity and Respect.
We recognise everyone’s contribution counts.
We share knowledge, accept challenges and recognise achievements.
We communicate openly and honestly in a professional manner.
We have a positive attitude and embrace change.
We encourage, support and care about each other.
We work together in harmony, ALL contributing to the Butterwick Team.
We respond to all issues affecting the Charity, staff members and volunteers in a fair, transparent and professional manner, involving all parties, with the objective of resolving identified problems and conflict in a timely and efficient manner.