We are reopening the warehouse to accept donations from Monday 19th July 2021 on an appointment basis only.

We are currently in need of additional volunteers for our shops. If you can spare a few hours a week, please get in touch with your local community shop. Please if you can, remember and support us online through our online shop and Ebay. 

Here you will find details of where our shops are and be able to find the closest one to you. The shops are open Monday to Saturday every week. Most are open 9 am to 5 pm but some of the smaller shops such as Mill Lane keep slightly shorter hours. You can also learn a little more about the kind of goods you will find on sale in each shop.

Butterwick Hospice has introduced Gift Aid to its High Street shops so now when you are buying or donating why not ask about Gift Aid? This is a FREE scheme that allows all taxpayers who are donating to add Gift Aid to their donation. This increases the value of your donations by 25% adding very valuable funds towards hospice care for local people. If you are donating your goods please ask about Gift Aid. While you are shopping for items instore, look for the green Gift Aid labels on our goods. These items have had Gift Aid added to them. They don’t cost you any more but when you buy them the Charity can claim an extra 25% in value from the Inland Revenue. Ask in our shops for details of how to join the Gift Aid scheme.

Butterwick Warehouse, Unit 1B, Guiseley Way, Durham Lane Industrial Estate, Eaglescliffe, TS16 0RF 

The Butterwick Warehouse supplies all of our shops across the Northeast and it also offers items for sale. Members of the public can call the warehouse on 01642 – 788 201 and book an appointment to drop off their donations.

  • The amount of donations will be limited to 3 large bags or boxes per person.
  • Appointments run from 10:00 until 11:30 in the morning and from 13:00 until 15:30 in the afternoon

The warehouse is a very busy place where all your donation collections go to the warehouse to be sorted. If you have any questions about what to donate please contact the warehouse manager directly on [email protected]

Tel: 01642 788201


We aim to dispatch items within 2 working days of receiving payment. All items will be dispatched via the most economically viable service for your item. Shipping times may currently differ due to Lockdown restrictions. Please contact us before bidding if you are concerned about dispatch times.

Combined Shipping

We are happy to offer combined shipping wherever possible, please send us a message before paying so we can amend your invoice.

Local Collection

Buyers are able to collect their items from our Warehouse in Eaglescliffe by prior arrangement, please contact us before selecting this option. You will need to confirm a date and time and we will arrange a socially distanced collection as per current guidelines.

Ships from Stockton on Tees, United Kingdom.


Butterwick Hospice Care offer a “no quibble” 30 day returns guarantee, so you can buy safe in the knowledge that you can return your goods for a refund, should you wish to do so. The buyer must pay the postage.

You will find Butterwick Hospice shops in the following places:

118 High Street, Stockton on Tees, TS18 1AY 

This shop is right in the centre of Stockton’s famous wide High Street. The shop covers two floors. On the ground floor, you can find clothing and accessories, toys and gifts, jewellery, CDs and DVDs. 

On the 1st floor, you will find Butterwick’s dedicated book shop. There are thousands of fiction and non-fiction titles to browse so why not call in and take a look around? There is bound to be something to interest you.

Tel: 01642 601628

Email: [email protected]

7-8 High Street, Stockton on Tees, TS18 1UB 

This small shop is situated right at the top of the High Street and is one of our longest-serving stores. Here you will find clothing and accessories, toys and books, household linens, jewellery, bric a brac, CDs and DVDs.

Remember to look for the Gift Aided items on sale. 

Tel: 01642 601628

Email: [email protected]

63 High Street, Norton, TS20 1AQ 

Norton is one of our most popular shops. Situated at the wider end of the high street the shop sits within a distinctive listed building. 

In the Norton shops, there is always a good selection of clothing and accessories, household linens, jewellery, toys, books, bric a brac, CDs and DVDs. If you wish to donate items to the shops Norton is one of the easier shops to get to with a car. Many high streets are unfortunately closed to cars and are difficult to park outside of but this high street offers parking space along most of its length. 

Norton is a very popular place for shopping and socialising and the high street is very attractive.

Tel: 01642 534640

Email: [email protected]

1 Cinema Buildings, Mill Lane, Billingham TS25 1HQ

Mill Lane is our longest serving shop. It has recently undergone a transforming upgrade which has opened up the shop so it feels much more spacious. 

The shop is run by a friendly group of volunteers who have engaged with the community around the shop for many years. 

Although this is not a large shop it is an Aladin’s Cave of quality items.

Tel: 01642 363224

Email: N/A

Wrightson House, Thornaby Town Centre, TS17 9EP 

Thornaby Town Centre shop is our largest store. It is a very popular stop-off with local shoppers, who will find the full range of goods sold by Butterwick Hospice on sale here. 

There is a wide range of bric a brac, crockery, jewellery, and gifts. Accessories such as shoes, hats and bags, scarves and gloves and clothes for all ages are sold.

There is always a display of furniture for sale from small side tables to three-piece suites. There is a large selection of books and other items to keep everyone entertained such as toys, games, jigsaws, music and movies. 

Tel: 01642 308553

Email: [email protected]

10 Danby Wynd, Yarm, TS15 9SF 

A visit to the lovely town centre of Yarm is always worthwhile. With lots of independent shops, there is always lots to see. 

Butterwick’s shop in Yarm is situated down one of several quaint yards leading off the high street. This is our smallest shop however it is a treasure trove of very good quality items of clothing and accessories and a small range of household goods. Look for the sign at the end of the Yard and the swing sign outside the shop. 

Tel: 01642 791261

Email: [email protected]

475 Linthorpe Road, Middlesbrough, TS5 6HX 

This is a spacious shop situated in Linthorpe Village at the top of Linthorpe Road, It supports Butterwick House Hospice and is part of a group of independent shops that serve this area of the town. 

Look here for a comprehensive range of goods including clothing and accessories, books, CDs, DVDs, jewellery, bric a brac and homewares.

Tel: 01642 825957

Email: [email protected]

4 Skinnergate, Darlington, DL3 7NB

Darlington shop at the end of Skinnergate also supports Butterwick House Hospice. This shop is spread over two levels. The ground floor level is where you will find items of furniture and some of the ladies clothing. Stairs lead to the upper level of the shop where you will find a fuller range of clothing, bags, shoes, household linen and curtains, toys, books, games, jewellery, CDs and DVDs.

Tel: 01325 360497

Email: [email protected]

323 Woodlands Road, Cockerton Village, Darlington, DL3 9AA 

The Butterwick shop in the centre of Cockerton Village, on the outskirts of Darlington, is a busy shop which has a lot of regular customers who keep the shop well stocked with donations as it is one of the easiest shops to park behind. In this shop, you will find a range of clothing, accessories, jewellery, toys, books, CDs, DVDs, linens, homewares and bric-a-brak. 

Tel: 01325 366432

Email: [email protected]

60-62 Newgate Street, Bishop Auckland, DL14 7EQ

This shop is in the main street in Bishop Auckland and of course, supports the services provided by our Hospice in the town and also supports the Outreach Hospices in Weardale.

Look in here for a range of clothing and accessories, books, CDs, games, toys, household linens, curtains and small electrical items. 

Tel: 01388 609763

Email: [email protected]

Star Buildings, Star Yard, Barnard Castle DL12 8LY 

Barnard Castle shop is one of our largest and most successful stores. A very popular place to visit with local shoppers and visitors alike. 

The shop is very easy to access as it adjoins Morrison Supermarkets carpark so it is very easy to drop off donated items there. 

The shop is on two floors and it carries the full range of goods offered by Butterwick Hospice. 

This shop supports Butterwick House Children’s Hospice but also advertises the events taking place in the town in support of the Outreach Hospice in the town’s Richardson Hospital which runs two days each week and also in support of the Palliative Home Care Team who support hospice patients in their own homes. 

Tel: 01833 690411

Email: [email protected]

Because every moment counts