Please note there is a minimum order value for purchases of goods of £5 inc postage.
Butterwick Hospice Care is based in the UK and all post and packaging charges noted below are for postage within the UK only and are based on order value.
By using this website you are agreeing to abide by our terms and conditions with regard to returns, refunds and cancellations of your order. For orders placed within the UK we aim to deliver your goods within 5 working days of receipt of payment. However, Butterwick Hospice Care can not be held responsible for conditions or circumstances outside of the Charity's control which prevent us from meeting this aim.
For queries regarding your order please contact our Customer Service Team on 01642 628930 or write to Butterwick Hospice, Fundraising Department, Shop online, Winder House, Kingfisher Way, Preston Farm, Stockton on Tees, TS18 3EX.
Please note the transaction currency used on this website is GBP. Customers outside the UK should contact our Customer Service Team by email to agree payment and delivery options prior to purchase. Please contact firstname.lastname@example.org
Current P&P in the UK for parcel mail is charged at:
£2.50 on orders up to a value of £5.
£3.25 on orders between £5.01p and £10.
£4.65 on orders between £10.01 and £20.
£5.50 on orders between £20.01 and £30.
Free post and packaging to delivery addresses within the UK for orders worth £30 or more!