Teenage & Young Adult Unit


Butterwick House is a home away from home for young adults aged between 13 and 25. There are lots of entertainments including special computers, games, arts and crafts, hydrotherapy pool and pleasant areas to socialise. 

Young adults can chill out in the multi-sensory room or enjoy a visit to a local pub (for over 18s) or a local sporting or social event. 

Young adult patients are supported by the Butterwick House team which includes:

  • Clinical lead
  • Sick Children's Nurses
  • Learning Disability Nurse
  • Senior Hospice Physician
  • Healthcare Assistants
  • Complementary Therapists
  • Family Support Workers

They are here to ensure the young adults staying with Butterwick House feel safe, cared for and happy during their stay and know that their needs will be listened to and respected.

There are also a team of housekeepers who keep the building in tip top condition and catering staff to provide tasty nutritional meals for patients, families and staff.

Individual Care

Each young adult has a named key worker who makes sure the time they spend at Butterwick House Young Adults Unit is right for them. 

Young people coming to the Unit will meet new friends of a similar age who also have challenging health conditions but their own care package will be focussed on their specific needs. 

Good friendships have sprung up between patients during their stays and they continue to talk to each other outside of their respite stays at Butterwick.

The Facilities

Young adults have a separate lounge area where they can socialise, watch TV, play games and share meals. They have their own small kitchen with tea and coffee making facilities. All of the doors in the unit have touch key pads for easy access.

Hydrotherapy Pool

The temperature in the hydrotherapy pool is set at 36 degrees so it feels like getting into a warm bath. There are two depths of water. The heat from the pool is relaxing and it can help to ease muscle tightness and general aches and strains. The pool and Jacuzzi can be set up differently depending on individual preferences.

The hydrotherapy pool can be used by all the family for several purposes including the relief of symptoms, chilling out and having fun. Families wishing to use the pool can do so during the day or early evening and simply contact the care team to make a booking.

Sensory Garden

The sensory garden offers many enjoyable features including flower beds, seating areas and space to organise a BBQ. Scented plants add to the enjoyment of the garden.

Multi-sensory Room

The multi-sensory room is one of the most popular facilities at Butterwick House. The lights can be used to stimulate sensory awareness or to relax and unwind. The room has: 

  • Fibre optics
  • Bubble tube 
  • Coloured spotlights
  • Disco ball
  • Infinity light tunnel
  • Sound system
  • Movie projector

Multi-sensory therapy often involves sounds, scents and lights. 

Craft Room

The craft room is the ideal place for young adults to express themselves and indulge their creative talents. 

The cupboards are stocked with all of the things needed to create bright and fun artworks and many crafts.

Patient Accommodation

There are two spacious bedrooms in the Young Adult Unit which can be adapted to personalise the room for each patient. Young people are encouraged to bring their own bedding, soft toys and books.

Each room has a TV, DVD player and music system. The rooms all have double doors with touch pad controls for ease of use and are situated opposite the young adults bathroom.

Family Accommodation

Butterwick House has facilities for parents or carers wishing to stay during their child's visit. There is a flat with two separate bedrooms, a shared bathroom and a comfortable lounge with tea/coffee making facilities, a fridge and a T.V. The lounge overlooks the children's day room.

Other Helpful Things

Butterwick House provides other services which are freely available to you and your family. These include complementary therapies to help with feelings of sleeplessness, stress and discomfort. 

Most members of the Care Team are trained to administer soothing aromatherapy massages for our young guests and a separate complementary therapy team are available to provide treatments for parents and carers.

Family Support Team

Our Family Support Team are there to help with any questions about the future or about practical or spiritual matters. This service can be accessed by asking a member of staff. 

The Care Team are trained to help young adults to create lots of memories that can be shared with their families.

Butterwick Bus

Butterwick House has a mini bus which can be used to transport patients on days out and to events. The bus has four point webbing with seat belts for wheelchair users. 

It is accessible by either the side door or the tail lift at the rear of the vehicle. Young adults often enjoy outings together to local attractions or to socialise.

What Next?

Butterwick House services are available to families living in County Durham, Teesside, North Yorkshire and Wearside.

If you live within this area and would like to enquire about accessing the Teenage and Young Adult Services at Butterwick House please contact the Butterwick House Clinical Lead on 01642 607748 who will advise you of the referral procedure. 


Case Studies

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"Sam Lowes lost twin boys and lost her way until Butterwick's Family Support Team were called to help"

A Very Happy Ending

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"“I’m delighted that people have got so much fun and laughter out of creating this wall art""

Sonia’s Good Therapy

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"Learn about the work of the School's Liaison Officer"

Child Bereavement Services for Schools

Image of Holiday from Real Life

"“It’s a great service that I am proud to support and would encourage others to do the same.” "

Holiday from Real Life